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Terms
and Conditions
Artemis
Solutions Group also DBA Biometrics Direct operates and maintains this site from
our offices in the United States of America. This site has been created for
information, education, and communication purposes along with your personal
entertainment. We want to make your visit to our site an enjoyable one, so take
your time and browse. Please be aware that access to this site from territories
where its contents are illegal is prohibited. By accessing this site, you are
agreeing to be bound by these Site Terms of Use, all applicable laws and
regulations (including export and re-export control laws), and agree that you
are responsible for compliance with any applicable local laws. If you do not
agree with any of these terms, do not use this site. Any claim relating to
Biometrics Direct Internet site shall be governed by the laws of the State of
Washington.
Applicable
copyright and trademark law protects the materials contained within this website
and other sites operated by Artemis Solutions Group. This site is © 2005 by
Artemis Solutions Group - A Washington Company.
Biometrics
Direct™, BioCert®, BioSâf™, Biometriq™, BioCert® Priv@™, BioCert® Guardian™,
BioCert® Entré™, BioCert® Sentinel™, BioCert® Odyssey™ The Power of YOU™,
BioGuardian™, BioSentinel™, the BioCert Shield, Artemis Solutions Group,
Artemis-USA, XecGear™, eXecutiveGear™, and MOD™ Personal Audio™ are registered
or unregistered trademarks of Artemis-Solutions Group (USA) or Intelligent
Biometric Solutions, LTD (HKSAR). All Global trademarks, trade names, service
marks, and other intellectual property rights as protected by law and treaty are
hereby reserved. All other trademarks referenced herein are registered or
unregistered trademarks of their respective owners. No claim is made by Artemis
Solutions Group or any of its subsidiaries to these registered or unregistered
marks.
Use
License
Permission is granted to temporarily download one copy of the materials
(information or software) on Artemis Solutions Group Internet site for
personal, non-commercial transitory viewing only. This is the grant of a
license, not a transfer of title, and under this license you may not: (1) modify
or copy the materials; (2) use the materials for any commercial purpose, or for
any public display (commercial or noncommercial); (3) attempt to decompile or
reverse engineer any software contained on Biometrics Direct Internet site; (4)
remove any copyright or other proprietary notations from the materials; and (5)
transfer the materials to another person or "mirror" the materials on any other
server. This license shall automatically terminate if you violate any of these
restrictions and may be terminated by Biometrics Direct at any time. Upon
terminating your viewing of these materials or upon the termination of this
license, you must destroy any downloaded materials in your possession whether in
electronic or printed format.
Disclaimer
THE MATERIALS ON
ARTEMIS SOLUTIONS GROUP INTERNET SITE ARE PROVIDED "AS IS." ARTEMIS SOLUTIONS
GROUP MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND ARTEMIS SOLUTIONS GROUP
DISCLAIMS AND NEGATES ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION,
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON
INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS. FURTHER,
ARTEMIS SOLUTIONS GROUP DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS CONCERNING
THE ACCURACY, LIKELY RESULTS, OR RELIABILITY OF THE USE OF THE MATERIALS ON ITS
INTERNET SITE OR OTHERWISE RELATING TO SUCH MATERIALS OR ON ANY SITES LINKED TO
THIS SITE. NO RELIANCE UPON INFORMATION WITHIN THIS SITE SHOULD BE USED FOR
PROTECTION OF LIFE LIMB OR PROPERTY.
Limitations
IN NO
EVENT SHALL ARTEMIS SOLUTIONS GROUP OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES
(INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA OR PROFIT, OR DUE TO
BUSINESS INTERRUPTION,) ARISING OUT OF THE USE OR INABILITY TO USE THE MATERIALS
ON ARTEMIS SOLUTIONS GROUP INTERNET SITE OR PRODUCTS PURCHASED FROM OUR SITES,
EVEN IF ARTEMIS SOLUTIONS GROUP AUTHORIZED REPRESENTATIVE HAS BEEN NOTIFIED
ORALLY OR IN WRITING OF THE POSSIBILITY OF SUCH DAMAGE. BECAUSE SOME
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR LIMITATIONS OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THESE LIMITATIONS MAY NOT
APPLY TO YOU.
Revisions and Errata
The
materials appearing on Artemis Solutions Group Internet site could include
technical, typographical, or photographic errors. ARTEMIS SOLUTIONS GROUP does
not warrant that any of the materials on its Internet site are accurate,
complete, or current. ARTEMIS SOLUTIONS GROUP may make changes to the materials
contained on its site at any time without notice. ARTEMIS SOLUTIONS GROUP does
not, however, make any commitment to update the materials.
Links
Artemis
Solutions Group has not reviewed all of the sites linked to its Internet site
and is not responsible for the contents of any such linked site. The inclusion
of any link does not imply endorsement by Artemis Solutions Group LLC DBA
Biometrics Direct of the site. Use of any such linked site is at the user's own
risk.
Site Terms of Use Modifications
Artemis
Solutions Group may revise these terms of use for its Internet site at any time
without notice. By using this site you are agreeing to be bound by the then
current version of these Terms of Use.
Statement of User Privacy, Use of
Information, and Security
Privacy Policy - Artemis Solutions
Group uses state of the art technologies to safeguard customer information and
communications from unauthorized intrusions. Biometrics Direct is held by
Artemis Solutions Group, and while we may share the personal information you
have provided to us with other Artemis Solutions Group companies for the
purposes of fulfilling your order, we do not sell or otherwise provide your
information with third party entities unless previously specifically authorized
by you.
Security Policy
Ordering online with Artemis
Solutions Group is secure and convenient. Our ordering process is protected by
the Secure Sockets Layer (SSL) protocol, which encrypts your information and
confirms the identity of the Biometrics Direct server before allowing your
shopping cart to be checked out. Netscape Navigator 4.0+ (or better) and
Internet Explorer 4.0+ (or better) support the SSL protocol. We recommend that
you use the latest browsers to ensure that you are protected by advances in
security technology.
Safe Shopping Policy
Each
online purchase you make from Artemis Solutions Group iis backed by our security
and privacy statement. Our secure server software encrypts credit card and
personal information, ensuring that Internet transactions stay private and
protected.
Secure Online Shopping Tips
Only buy at secure websites
Make sure the website you are
purchasing from uses SSL. SSL (Secure Sockets Layer) is a technology for
encoding information transmitted over the Internet. This technology supports
data encryption.
Encryption is the
transformation of a message into an incomprehensible form by a key. Its
purpose is to ensure privacy by keeping information hidden from anyone
for whom it is not intended, even those who have access to the encrypted
data. Decryption is the reverse of encryption; it is the transformation
of encrypted data back into an incomprehensible form by the
corresponding key.
Check out privacy policies before buying
Many companies with privacy
practices post their privacy policy on their Web sites. A company's privacy
policy should disclose what information is being collected on the Web site
and how that information is being used. Before you provide a company with
personal information, check its privacy policy. If you can't find a policy,
send an email or written message to the Web site to ask about its policy and
request that it be posted on the site.
Keep your password private
We recommend that you do not
disclose your password to anyone. The company should never ask for your
password in an unsolicited phone call or in an unsolicited email. Also
remember to sign out of your account and close your browser window when you
have finished your work. This is to ensure that others cannot access your
personal information and correspondence if you share a computer with someone
else or are using a computer in a public place like a library or Internet
cafe.
Keep a record
Be sure to print or save a
copy of your purchase order and confirmation number for your records.
Shop With Us
You can feel confident when
placing online orders with the Artemis Solutions Group of Companies. because
every order is secure. Your computer and our server send data back and forth
in an encrypted format that guarantees safe and secure transmission of all
information. We have made sure that your credit card information is stored
on our server for your convenience; it is not accessible to others via the
Internet.
Ordering Policy - Domestic
Shipment
Effective May 01, 2006 our shipping rates for
Ground Shipment within the United States lower
48 are as follows:
|
Order
Amount |
Shipping Charge |
|
Under
$100 |
$5.95 |
|
$100 -
$250 |
$9.95 |
|
$250 -
$1000 |
$14.95 |
|
Over
$1000 |
$19.95 |
As always, expedited shipping will continue to
be quoted on an individual basis, as will all
shipping to
Alaska, Hawaii, and U.S. Territories.
Ordering Policy - International Shipment
Please
review our International Shipment Policy for orders being delivered outside of
the United States.
Artemis Solutions Group
endeavors to satisfy all of our customers throughout the world.
To facilitate International
Delivery of our Products outside the United States (and US Possessions), please
follow the procedure listed below:
International Online order through our website for orders over $500 involving a
credit card other than American Express will not be accepted.
-
Download our
MS Word International
Order form
-
Fill out all
information on the form and fax to our office at 360-331-4828
-
Orders may only be
shipped using YOUR UPS or FEDEX account number freight and duty collect.
-
We will include 3
copies of the sales invoice on the OUTSIDE of your package for import duty
declaration.
-
We will verify with
UPS or FEDEX the validity of any account number presented.
-
Fax or email a signed
copy of the document to our offices at 360-331-4828 or
james_childers@artemis-usa.com.
-
Your order MUST comply
with all US Export Regulations and the Import Regulations of your country.
-
US State sales tax
will NOT be charged on your purchase.
Payment options for
International Orders are limited to one of the following:
-
Wire Transfer
-
American Express - WORLDWIDE - If the sale
is over $500.00 US we require a photocopy of your AMEX card front and back,
government ID, and signed authorization to charge your account must be faxed
to our office at +1-360-331-1072.
-
VISA / MC (Canada and EU Countries ONLY) -
Photocopy of card front and back, government ID, and signed authorization to
charge your account must be faxed to our office at +1-360-331-1072.
-
Pre-Payment by US Certified Funds - Mailed
to our office at PO Box 403, Freeland, WA 98249. Please send a copy of your
order form with payment.
Orders shipped outside
the United States do not qualify for return authorization. Items held in customs
by receiving country will NOT be reimbursed.
Due to Government
Regulations issued by the US State Department some of our products may not be
available for International delivery or for delivery to unauthorized
individuals. These limitations are listed on the Internet at:
http://www.treas.gov/offices/enforcement/ofac/sanctions/index.html.
Due to sanctions imposed by
the US Government, we will NOT accept ANY orders from countries/organizations
listed below:
Other Nations or
organizations defined as trade sanctioned by OFAC
http://www.treas.gov/ofac
Due to political
instability, potential fraud and other mitigating factors, Biometrics Direct as
a policy does not accept ANY orders from the following countries / regions:
Some hardware and software
may be restricted by the manufacturer or the US Government to domestic delivery.
If this is the case with an item on your order, we will contact you by email
detailing the limitations imposed on a particular product in our inventory and
offer you the opportunity to purchase a different product or cancel your order.
If you have any questions
regarding our international ordering policies, please email us at:
sales@artemis-usa.com
Warranties
All warranties are those of the
original equipment manufacturers (OEM). Defective products beyond 30 days must
be replaced or repaired under the terms and conditions of the manufacturers
warranty. No refund or replacement will be issued beyond 30 days from
Biometrics Direct for these products. Customers must communicate directly with
the OEM to have their unit repaired or replaced. In instances where Biometrics
Direct is the manufacturer (BioCert and BioSâf products) we will immediately
repair or replace these products under the terms of our one year limited
warranty.
Return Policy - RMA (Return Merchandise Authorization)
Non-defective
products sold by Artemis Solutions Group are sold on a no-return basis once
installed.
Verified
Defective product must be returned to Biometrics Direct for replacement or
refund within 10 days of RMA authorization. To request an RMA, please email
rma@biometricsdirect.com
within 10 days of making your
purchase.
Non-defective products with an RMA authorization are subject to a 15% restocking
fee. In no case will products be returned beyond 30 days of purchase.
Manufacturers Warranties - Items with warranties provided by the original
manufacturer are subject to the terms and conditions of the individual
warranties as spelled out in the accompanying materials.
The trademarks,
service marks, logos, and graphics (the "Trademarks") appearing on Artemis
Solutions Group LLC DBA Biometrics Direct's Internet site are registered and
unregistered Trademarks of Artemis Solutions Group and others.
Biometrics
Direct™, BioCert®, BioSâf™, Biometriq™, BioCert® Priv@™, BioCert® Guardian™,
BioCert® Entré™, BioCert® Sentinel™, BioCert® Odyssey™ The Power of YOU™,
BioGuardian™, BioSentinel™, the BioCert Shield, Artemis Solutions Group,
Artemis-USA, XecGear™, eXecutiveGear™, and MOD™ Personal Audio™ are registered
or unregistered trademarks of Artemis-Solutions Group (USA) or Intelligent
Biometric Solutions, LTD (HKSAR). All Global trademarks, trade names, service
marks, and other intellectual property rights as protected by law and treaty are
hereby reserved. All other trademarks referenced herein are registered or
unregistered trademarks of their respective owners. No claim is made by Artemis
Solutions Group or any of its subsidiaries to these registered or unregistered
marks.
Intel, Intel
Inside, and Pentium are registered trademarks of the Intel Corporation.
Microsoft, Windows, Windows NT, and the Windows logo are registered trademarks
of Microsoft Corporation. Other product names used in this publication are for
identification purposes only and may be trademarks of their respective
companies. No license or right is granted by implication, estoppel, or any other
means to use any Trademark appearing on any Artemis Solutions Group Internet
site.
The articles
contained within this site are for informational purposes only and represent the
opinions of the authors. The opinions stated herein are not necessarily the
opinions of Artemis Solutions Group, its advertisers, affiliates or assigns.
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